Delivery Information

Delivery Information

Please read delivery information carefully before placing the order to avoid any confusion later on and make sure that the information regarding address and telephone of the recipient provided by you is correct.

Delivery Areas

• Vizagfood.com is situated at MVP Colony, Visakhapatnam.
• There is NO EXTRA Delivery Charge if the address is within 10 KM in circumference of MVP Colony.
• For Delivery in areas beyond the city limit extra Shipping / delivery will be levied depending upon distance.
• Same day delivery is possible  in most cases only if the order is placed before 6 Pm Indian Standard Time. For Confirmation on the same please contact us +91 800 800 3620, +91 888 600 3737
• Please mention the landmarks, correct telephone / Mobile Numbers of the recipient.
• If you are in any doubt, please contact us.
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Delivery Date

• We deliver on all days even on SUNDAYS and National Holidays.
• www.vizagfood.com guarantees that your gift will arrive on the delivery date.
• Orders which are not delivered due to incomplete address and incorrect telephone number will be delivered on the next business day.
• If the recipient is not available at the time of delivery and the neighbors also refuse to accept then order will be delivered on the next business day after confirming with the receiver ( Perishable Orders cannot be delivered the next day and will be assumed as order delivered ).
• In events beyond our control if the order is not delivered on the desired or given date, www.vizagfood.com reserves the right to deliver the order next day.
• No cancellation is allowed on the date of delivery, however the amount paid can be adjusted in any future order if the order has not been processed at the time of cancellation.
• In the event the items are not delivered or cannot be delivered due to the reasons beyond our control like Strike/Natural Calamity on the desired delivery date, we reserve the right to deliver it on the next day.
• On Occasions please place the orders 48 hours in advance to ensure that your order is delivered on the desired date. Orders placed after this period may be delivered the next day.

Delivery Time

• All orders will be delivered during the business hours only
• The normal delivery time is from 07 am to 9 pm ( for special deliveries contact us ).
• In Case special delivery to be done then please contact us.
• We are unable to guarantee delivery at a specific time, but we are normally able to deliver within a time frame of a few hours.
• Exact time delivery request are not taken because it can not be honored always.
• You can mention morning/afternoon/evening in 'Instructions for Us' column while filling the order form.
• Midnight deliveries are possible in some areas with an extra delivery charges because it requires special arrangement. And the delivery address and landmarks must be mentioned before placing the order.
• In cases where time is no issue, you can give us the liberty to coordinate with the recipient and schedule the delivery at the convenience of the recipient.
• The cake orders in summers might be delivered in the evening to avoid spoiling it. If we try to deliver in scorching heat and long distance the cake might loose the shape and taste bitter.
• During Peak trading days such as Diwali, Valentine's Day, Rakhi and Mother's Day we operated operate extended hours.
• Lunch orders will be delivered between 1230 - 1445 Hrs
• Dinner orders will be delivered between 1900 - 2200 Hrs

Delivery Confirmation

• After the successful delivery you will receive an email from us confirming that your gift has been delivered.
• Please make sure to enter a valid email address while placing the order to ensure that you receive the confirmation.
• The delivery confirmation email will have the name of the receiver and the time of delivery in cases where it is available.
• In cases where PoD (Proof of Delivery) does not come same day, you will receive the confirmation email next day but that does not imply that the order has not been delivered.
• We will intimate you by email in case of attempted delivery, refused and returned by receiver or any other case which results into non-delivery.

Remember, if you have any questions do not hesitate to contact us directly, You can call us 24 x 7  @ ( +91 800 800 3620 ) (+91 888 600 3737) .